Spring CrowdFund (SCF)

Privacy Policy

Introduction

At Spring CrowdFund (SCF), we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal data when you use our services, including our website, mobile applications, and any other products or services provided by Spring CrowdFund (collectively, the “Services”).

Who We are

Spring CrowdFund mainly operates in Southeast Asian countries through various entities depending on your location and the location of the charitable organisations or cause you are supporting. If you are located in a different country from the cause you are supporting, the Spring CrowdFund will provide the service to you and process your data in accordance with this Policy.

Contact Information

You can contact Spring CrowdFund via [email protected]. For matters specifically related to data protection, you may reach our Data Protection Officer at [email protected].

Changes to this Policy

We regularly review this Policy and will post any updates on our website. We will also notify you of any material changes via email or other communication channels. By continuing to use the Services after being notified of changes, you consent to the updated Privacy Policy. If you do not agree with the changes, you may cancel your account.

Your Rights

Spring CrowdFund recognises that your personal data belongs to you, and we respect your rights to control it. Depending on your jurisdiction, you may have the following rights:

  • Request a copy of the information we hold about you.
  • Ask us to correct any inaccurate data.
  • Request deletion of your data.
  • Request your data in a common, machine-readable format.
  • Object to our processing of your data based on legitimate interests.
  • Request us to restrict the processing of your data.

To exercise any of these rights, please contact us via the provided email address.We will evaluate your request in accordance with applicable data protection laws and respond within one month.

Data Collection

We collect personal data in various ways, including:

  • Account Creation: When you create a Spring CrowdFund account, we collect basic contact information such as your name, address, email address, and login details.
  • Social Media Integration: If you sign in via Facebook or other social networks, we may collect information from your profile, including your public profile information, email address, and friend list, depending on your permissions.
  • Donations: We collect payment information and other details necessary to process donations.
  • Fundraising Pages: We collect details when you create a fundraising or campaigns, including information about the cause you are supporting.
  • Use of Services: We collect data about your interactions with our Services, including your IP address, device identifier, and browsing behaviour.
Use of Your Data

We collect personal data in various ways, including:

  • Provide the services you request, such as setting up fundraising or crowdfunding pages.
  • Personalise your experience on Spring CrowdFund.
  • Communicate with you regarding your account, fundraising activities, and other service-related matters.
  • Enhance your fundraising efforts by providing tools and features to share your activities on social media or through other channels.
  • Improve our services through research, analysis, and feedback.
Sharing Your Data

We may share your data with:

  • Service Providers: We work with various third parties, such as payment processors, IT service providers, and identity verification services, to help deliver our services.
  • Fundraisers and Charities: If you donate to a fundraising or campaigns, we may share your identity and donation details with the campaign owners or the charitable organisations.
  • Legal Requirements: We may disclose your data to comply with legal obligations, law enforcement requests, or to protect our rights and the safety of others.
Data Security

We implement appropriate technical and organisational measures to protect your data from loss, misuse, and unauthorised access. However, please note that no data transmission over the internet or storage system can be guaranteed to be 100% secure.

Retention of Your Data

We retain your personal data for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Children’s Privacy

Our Services are not intended for use by individuals under the age of 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

Cross-Border Data Transfers

Spring CrowdFund may process your data in various countries, including but not limited to Myanmar, Thailand, Singapore, Japan, South Korea, the United States, the United Kingdom, and other European countries. We implement appropriate safeguards to protect your data during cross-border transfers.

Your Choices

You can manage your preferences regarding the collection, use, and disclosure of your data through your account settings or by contacting us directly.

Conclusion

By using Spring CrowdFund’s Services, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns, please do not hesitate to contact us.

Contacting Spring CrowdFund

If you have any questions about this Privacy Policy or our Data Practices, Please contact us at [email protected] or [email protected].

This version of the Privacy Policy is effective as of January 2025.